Effective date: 15 September 2026
Welcome to RangeO. These Terms and Conditions ("Terms") are a binding agreement between you and RangeO ("we", "us", "our") governing your use of the RangeO mobile app and website (together, the "Platform"). By creating an account or otherwise using the Platform, you agree to these Terms. If you don't agree, please don't use the Platform.
If you use RangeO as a business, separate Business Platform Terms and Business Marketplace Terms apply to you instead of these Terms — you'll find them linked at the bottom of this page.
RangeO connects you with nearby local businesses by sending a notification when you're close to a business offering something relevant to your selected interests. Businesses pay RangeO a subscription or event fee to appear on the Platform; using the app is free for you.
Important: RangeO is not a party to any transaction between you and a business. When you redeem an offer, RangeO's role ends at showing you the offer and providing a redemption code — the actual exchange of goods, services, or money happens directly and separately between you and the business, on whatever terms the business sets. RangeO does not process payment for the underlying offer, does not guarantee the offer will be available or honoured, and is not responsible for the quality, safety, or accuracy of anything a business provides.
To use the app, you'll need to create an account, select your interests, and (optionally) grant location and notification permissions. You're responsible for keeping your account information accurate and your login details confidential. Don't share your account, impersonate someone else, or create an account if you don't meet the minimum age requirement in your jurisdiction.
3.1 A business sets up an offer with a geofence (fixed address or, for mobile services, a live GPS-based radius) and, optionally, an event window.
3.2 When you enter a business's geofence radius and the offer matches your selected interests, you'll receive a notification. This is not a reservation or a guarantee of availability — it's a notification that an offer exists, similar to seeing a physical sign in a shop window.
3.3 To redeem an offer, you show the redemption code generated in the app to the business's staff. Redemption itself — and any resulting purchase, payment, or exchange — is a matter between you and the business.
3.4 Offer expiry. An offer notification stays active on your phone for the time window the business has set (commonly around 10 minutes, but this can vary by offer). If it expires before you redeem it, you're not entitled to compensation from RangeO or the business.
3.5 Mobile service offers. For businesses with no fixed location (e.g. mobile cleaners, mobile mechanics), redeeming an offer opens an in-app message thread between you and the business so you can arrange a time directly. RangeO does not share your phone number with the business, and expects both parties to communicate respectfully through this feature.
4.1 If you've redeemed an offer, you may be able to leave a rating and optional written review for that business. Reviews must be honest, accurate, and must not contain discriminatory, defamatory, or offensive content.
4.2 RangeO does not independently verify the content of reviews. Ratings and reviews reflect the opinions of individual users, not RangeO.
4.3 We may remove reviews that violate these Terms or applicable law, though we're not obligated to actively monitor all reviews.
Using RangeO's core features requires granting location permission. You can control this at any time through your device settings, though doing so may limit or disable the app's ability to notify you of nearby offers. See our Privacy Policy for full detail on how location data is collected and used.
You agree not to:
We may suspend or terminate accounts that violate these Terms, at our reasonable discretion.
The RangeO app, website, branding, and underlying technology are our property or licensed to us. You may not copy, modify, distribute, or create derivative works from any part of the Platform without our written permission.
8.1 The Platform is provided "as is." We don't guarantee it will be uninterrupted, error-free, or that any specific offer will be available when you arrive.
8.2 To the maximum extent permitted by law, RangeO is not liable for any loss or damage arising from: the acts or omissions of a business; the quality, safety, or accuracy of any goods or services a business provides; the unavailability of an offer; or circumstances outside our reasonable control.
8.3 Nothing in these Terms excludes rights you may have under the Australian Consumer Law that cannot lawfully be excluded.
We may suspend or terminate your account if you materially breach these Terms, if required by law, or if we reasonably believe your conduct causes harm to RangeO, a business, or another user. You can also delete your account at any time by contacting us.
We may update these Terms from time to time. We'll notify you of material changes through the app or by email before they take effect. Continuing to use the Platform after changes take effect means you accept the updated Terms.
These Terms are governed by the laws of Western Australia. Any disputes will be resolved in the courts of Western Australia, unless applicable consumer protection law requires otherwise.
Email: info@rangeo.com.au
If you're not satisfied with how we've handled a complaint, you may also contact the relevant consumer protection body in your state or territory, or, for privacy-related concerns, the Office of the Australian Information Commissioner (oaic.gov.au).
Last updated 10 September 2026
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